Advance Your Skills as an IT Help Desk Specialist Learning Path completed on Sep 13, 2021 at 08:57PM UTC • 19 hours 19 min
Top skills covered:
Help Desk Implementation, Service Desk, IT Management
IT help desk specialists need technical knowledge and strong customer service skills to be able to successfully resolve issues. Improve how you perform system administration and maintenance while also enhancing your skills in communication, time management, conflict resolution, and teamwork.
- Advance your skills in resolving hardware and software issues.
- Learn how to prepare for certification.
- Enhance your communication skills for successful interactions.