Become A Customer Support Specialist

Become a Customer Support Specialist

Learning Path completed on Jul 07, 2021 at 09:20AM UTC • 6 hours 16 min

Top skills covered: Customer Service, Email Etiquette, Expectations Management, Professional
Phone Skills, Customer Communication

Discover the skills required to become a customer support specialist and deliver outstanding customer service, including building rapport and communicating effectively with customers, providing the right assistance at the right times, de-escalating intense situations, and creating customer value. This learning path was developed to support candidates applying for customer support consultant roles in North America at LinkedIn. To learn more, please visit careers.linkedin.com/shinewithlinkedin.

Discover the fundamentals of outstanding customer service.

Learn how to communicate effectively with customers.

Practice your problem-solving skills.

The learning path Become a Customer Support Specialist includes the following courses:

Become a Customer Support Specialist