Develop Your Customer Service Skills Learning Path Certificate

Develop Your Customer Service Skills

June 30, 2021October 12, 2021 Daniel Belovarsky

Develop Your Customer Service Skills

Learning Path completed on Jun 29, 2021 at 08:59PM UTC • 4 hours 46 min

Top skills covered: Customer Service, Customer Support, Customer Communication

Discover how to make your customers and their needs a primary focus, while at the same time developing and sustaining productive customer relationships. Develop skills for listening to customer needs, building rapport with those you’re helping, and turning challenging customers into true allies.

Build key skills to deliver outstanding customer service.
Develop your customer service soft skills.
Learn to serve customers using social media.

The learning path Develop Your Customer Service Skills contains the following courses:

Customer Service Foundations

Customer Service: Problem Solving and Troubleshooting

Building Rapport with Customers

Customer Service: Handling Abusive Customers

Creating Positive Conversations with Challenging Customers

Listening to Customers

Serving Customers Using Social Media

Customer Service, Learning Paths business, Customer Communication, Customer Service, Customer Service Foundations, Customer Support

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