Build Your Skills in Customer Billing Support

July 26, 2021October 20, 2021 Daniel Belovarsky

Build Your Skills in Customer Billing Support Learning Path completed on Jul 26, 2021 at 08:09AM UTC • 4 hours 9 min

Top skills covered:
Customer Service, Customer Communication

Support your customer’s billing needs by developing a keen understanding of their issues. Develop the ability to quickly adapt to a customer’s situation, even when challenging, in order to build and sustain great relationships.

Provide customer support and shepherd customer experiences
Work adaptatively.
Build great relationships

The learning path Build Your Skills in Customer Billing Support contains the following courses:

Customer Service Foundations

Customer Service: Problem Solving and Troubleshooting

Building Rapport with Customers

Customer Service: Serving Customers Through Chat and Text

Creating Positive Conversations with Challenging Customers

How to Be an Adaptable Employee during Change and Uncertainty