Communicating during Times of Change Learning Path Certificate
Learning Path completed on Jul 12, 2021 at 09:34AM UTC • 8 hours 33 min
Top skills covered: Change Management, Change Communications, Communication
Communication is essential during times of change. In this learning path, discover how and when to communicate during a crisis while managing your company’s reputation and connecting with key stakeholders. Plus, learn communication foundations, such as effective listening and digital body language.
- Communicate with internal and external stakeholders.
- Learn crisis communication and reputation repair tactics.
- Explore the role of emotional intelligence in communication.