Build Your Skills in Sales Development Learning Path
completed on Jun 27, 2021 at 08:54AM UTC • 5 hours 4 min
Top skills covered: CustomerService, CriticalThinking, CustomerCommunication
Develop a customer-centric sales approach that allows you to quickly assess customer needs, and build your communication skills to meet their pain points. Learn how to listen to and understand your customers to create collaborative, long-lasting business relationships.
- Apply critical thinking.
- Guide positive customer experiences.
- Communicate and collaborate to build relationships.
The learning path Build Your Skills in Sales Development includes the following courses:
Critical Thinking for Better Judgment and Decision-Making
Critical Thinking
Customer Service: Problem Solving and Troubleshooting
Creating Positive Conversations with Challenging Customers
Customer Service: Handling Abusive Customers
De-Escalating Conversations for Customer Service
Essentials of Team Collaboration
